Frequently Asked Questions

In-stock items ship within 3–5 business days and arrive within 1–2 weeks. Every order ships free — no minimum.

Live with your furniture for up to 100 days. If you're not in love, we'll pick it up for free and refund you in full.

Yes — 0% APR financing is available for 12 and 24 months through our checkout partners.

Absolutely. Contact us and we'll mail free swatches of any material so you can see and feel it before you buy.

Wipe with a clean, dry cloth and condition every 6–12 months. Keep out of direct sunlight. Scratches buff out with gentle rubbing — that's the beauty of full-grain.

Many of our pieces use performance fabrics designed to resist claws, fur, and stains. Look for the pet-friendly note in product descriptions.

Earn points on every purchase, review, and referral. Points convert to discounts on future orders.

Take photos and contact us within 48 hours — we'll arrange a free replacement or repair immediately.