Loading…
How delivery fees, scheduling, returns and the warranty work.
We deliver with our own trucks and crew. The fee depends on your city and is shown before you pay. Made-to-order pieces arrive in 4–6 weeks.
Inspect the piece before you sign. Damage or a wrong item noted at delivery goes back with our team for repair or replacement at no cost.
Every delivery comes with a signed certificate: 6 months on promo items and 1 year on customized pieces.
It depends on your city or municipality. Pick your city on any product page or at checkout and the exact fee appears before you pay.
Yes. Once your piece is ready we propose a date by email and text. Confirm it or pick another one. After a date is confirmed, moving it carries a one-time ₱500 rescheduling fee, added to your balance.
A 30% downpayment confirms your order, through QR Ph (GCash, Maya, GoTyme or any bank app) or card. The balance is settled before delivery, by GCash, Maya, BDO, BPI or cash.
Manufacturing defects in materials and woodwork, structural defects of frames and joints under normal household use, defective mechanisms such as swivel plates and hinges, and premature peeling of the surface finish not caused by misuse. Coverage is 6 months on promo items and 1 year on customized pieces, from the delivery date.
Message us within the warranty period on Messenger, Viber, WhatsApp or email with your Product Warranty Certificate and official receipt, plus clear photos of the defect. Once validated, we repair, replace or service the item.
